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What is
performance management? What is the role of
objective setting and performance review within
performance management?
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Posted:
Aug 2009 |
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Performance
is making the things to be done right. Performance is
the personal output of every individual within the
company. The overall business result depends of
aggregated performance outputs of all employees.
Therefore, the care for the optimal performance output
from every employee is the job of every manager. In
order to make more uniformed and efficient approach to
performance management, there are
different performance
management tools developed. The Human resources
department is initiating, supporting and tracking the
performance management process, but the process is
conducted by managers with their teams.
Performance
management is the ongoing, collaborative relationship
between employee and their supervisor. This relationship
is focused on continuous and systematic planning of
work, setting of expectations, providing the right
feedback and establishment of mutual understanding. All
this is with purpose of developing employee’s capacity
to execute tasks and to develop within the position and
organization.
The
performance management is the process where the employee
is creating value for the company and opportunity for
personal development. From the perspective of the
company, performance management is the opportunity to
recognize contributions and achievements of employees.
The company is rewarding the employee for the
achievements, through the compensation program.
The
performance management is composed of two main process
elements: Objective Setting and Performance Review.
Objective
Setting
is the segment of performance management with the aim to
create objective, align targets and to finalize tracking
and measurement details. Objective setting is done
aligned with strategic priorities of the company. The
objective are cascaded top-down to the individual level.
Objective setting is the process where the line manager
and employee mutually agree about goals and expectations
that are supposed to be achieved during the period
defined by objective setting process, usually one
business year.
Objective
setting is focusing on important business goals from the
areas of management, financials, people development,
leadership, relationships, innovation and corporate
social responsibilities. Depending of the function and
level the priorities of areas can be different.
Objectives should be targeted to be stretched but
achievable. Stretching of targets is leading to company
growth. Without stretching the company wouldn't grow.
Still, targets must be achievable, otherwise they will
not be motivator for the employee. Objective setting
should be conducted at the beginning of business year.
Performance
review
is the segment of performance management with the aim of
periodic reviews, self-review, manager's review,
calibration meeting and annual performance review.
Performance
review has a goal of measuring What and How an
individual employee performed versus previously defined
objectives. The output of performance review is the
input for rewarding.
Why
is performance review important? It is a formal
opportunity of employee and manager to review
performance in a structured way. They can determine what
are the achievements of defined objectives. During the
performance review both manager and employee agree about
rate of implementation of objective. The total score of
implementation is the basis for calculation of
compensation. The performance review should be done at
the end of the year. As an addition, it is recommended
to conduct half-year review and adjustment of
objectives. It is not recommended to set the objectives
for employees who just took the new position, until they
step into next full business annual cycle.
As
it is described previously, the performance management
is the process of created for defining, measuring,
reviewing and rewarding of employee's performance.
Soon: Objective Setting Tool
Recommended Reading:
Individual
Development Plan
Individual
Development Plan: Using the Tool
Performance Feedback
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