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What is the Marketing
Mix? What are the levers of Marketing Mix? How to
apply the Marketing Mix in Different Situations?
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Posted:
Mar 2008 |
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Every
company in every market has it's own approach to market.
Whether it is good or not, successful or not successful,
at the end it is unique. So how can market approach be
that different? Simply because there are so many
variables in the business. There are so many consumers
with different needs, grouped in segments. Then, you
have many competitors in every market.
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There are so many
products and services, the same or similar. These
Services or Products can be sold in different way, in
different places. They can be sold and bought at
different price. These Products can be well known by
their Brand, or they could be not that known. They can
be advertised in different ways, or not being advertised
at all.
So
there are countless possibilities how some company can
build they business. There are countless ways how
consumer’s needs could be satisfied. Also, there are
many ways how can consumer comprehend a newly
established need, as some new product or service appear.
This diversity of possibilities, by which one company is
reaching their consumers, is literally countless. This
communication, exchange, link or flow can be described
by four main characteristics.
The
Product, Product Distribution, Price and the Promotion
are known as 4Ps or Marketing Mix.
Marketing Mix 4Ps: Product or Service
First
element of Marketing Mix is a Product or Service offered by the
Company. This Product or Service is meant to satisfy a
certain need of some number of consumers. By supplying
this Product or Service, the Company in return gets
Sales, Revenue and Profit. Therefore, the symbiosis
exists between Supplier Company and Consumers that
represent the Market.
In
order to be accepted from consumers, the product needs
to satisfy a certain consumer's needs. The Product or
Service need to satisfy consumers in terms of quality,
as well as other intangible assets that some Product can
offer. This can be the strength of the Brand, emotions,
prestige, multifunctionality, etc.
Marketing Mix 4Ps: Product
Distribution
Second
element of Marketing Mix is Product Distribution. By only having the Product or Service
it is not enough for the
Company to run their Business. It needs to be available
to their consumers. This means that the consumer needs
to be in situation to find his product in certain sales
outlets. This is called the Distribution of the product.
Simply, the product needs to be distributed in a certain
number of shops, stores, restaurants, caffes, kiosks, or
wherever else, in order to be at disposal to the
consumer to buy it.
Marketing Mix 4Ps: Price
Now,
when you have the product that has some characteristics
and value for the shopper, and when you placed product
at the reach of the hand of consumer, there is one more
step, or obstacle, before exchange of values between
Supplier and Shopper. This link or obstacle is the Price
of the Product. Price, as another element of Marketing
Mix, can be a link or barrier at same
time. The consumer needs to pay for his product, before
the transaction is closed. So if the product is
affordable, the consumer will buy it. Consumer usually
wants the price to be as lower as possible. At same
time, the Producer, or Trade, would like to have the
price as higher as possible. This is the main principle
of Price perception from opposite angles.
Of
course, this principle is quite general and is have many
exceptions. For example, the Producer or Trade might
want to decrease price, in order to be more competitive
in the market, or to incentivise Consumers for more
massive shopping. This Price
Policy can bring additional sales volume to the Company
that can cover the price decrease and bring some extra
profit.
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On
the other hand, consumers sometimes prefer the expensive
product. By this some consumers
are
confirming their social status. Simply, exclusivity has
it price and some consumers are ready to pay the extra
price, in order to distinguish themselves from the
others.
Also,
the consumers could suspect in some cases that too low
price is reflecting the low quality or some other
problem, therefore choosing more expensive product,
which is suggesting a higher quality.
Marketing Mix 4Ps: Promotion
Finally,
we have the following marketing mix components: the Product,
Distributed, and at the Price
that is affordable considering the value it offers. But
there are many companies that give similar product at
similar conditions. In this situation every company need
additional wind in a back that will improve the
marketing position and assure a certain competitive
advantage. This is enabled through Marketing Promotions,
as another element of Marketing Mix.
There are countless promotional methods, which are
grouped in two main segments: Above the Line – ATL (
TV, Internet, Billboards, City Lights, ... ) and Below
the Line BTL
( In outlet activities ).
By adjusting
parameters of the Marketing Mix, every Company is trying
to have balance of investment in the Marketing Mix and
return on investment through Sales, Revenue and Profit.
The
Success of Marketing Mix strategy of a certain company
can be measured both ATL and BTL.
ATL
effectiveness of marketing mix is measured through Market Share, Image of
the Company, Sales Volume, Revenue, Return of
Investment, Profit and other KBIs.
BTL
effectiveness of marketing is measured in the Market. Simply the
outlets show how successful we are, what are our
positions, visibility and share versus competition. The
In Outlet Marketing execution can be measured by
different tools ( check the Marketing Mix Outlet
Checkout Tool Box ).
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