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Basic Skills: Priorities and Benchmarking (E)
by Laurus Nobilis
 

What is the role of work management in business? How to prioritize and benchmark?
 
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Posted: Oct 2009


 

 
Workplace Management Routines (6/7): Priorities and Benchmarking

Providing Direction and Defining Priorities

You always produce more and higher-quality work when you have a clear idea of the company’s expectations for both your daily and project-related responsibilities. The same applies to your project team members, direct reports, or less-experienced peers. Clarity about organisational priorities allows all associates – regardless of their roles – to more comfortably make appropriate decisions about important issues.

To clearly communicate direction to your project team members, direct reports and less-experienced peers.

  • Set individual and overall team objectives that will lead to achieving goals and missions.

  • Develop clear priorities – whether you set them or develop them collectively with your group to allow others to more easily make decisions when conflicting demands arise.

  • Clearly explain team relationships: what to expect, and who is responsible for what.

  • Conduct scheduled “update meetings” to review progress against individual and team goals.

  • Have each person share specific expectations of others within the group to build commitment to the “common purpose”.

  • Discuss priorities and expectations during performance reviews, goal-setting sessions, etc.


Conduct Benchmarking

  • Work with or research other departments and/or other companies.

  • Look at how they process work and how they foster an environment conducive to a high level of efficiency and effectiveness.

  • Look specifically at how they execute and monitor results for continuous improvement.

  • Determine how and what you will apply back to your work or your project team to improve overall work flow effectiveness and efficiency.

Back to Workplace Management


Workplace Management Routines:

Managing Interruptions
Maintain A Time Management Diary
Standardize Tools And Procedures
 
Utilize A Formal Project Manager Or Scheduling Tool
Clarifying Roles and Responsibilities
Workflow Procedures

   
 

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