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When
does
the Hiring
process starts? How is selection of
candidates done? What are essential questions
during the interview?
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Posted:
Nov 2007 |
Modified:
Nov 2008 |
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The
process of employment starts with identification of
need. The need can be caused by new business need ( a
new positions planned in a business plan for a next year
). Also it can be filling in of the vacancies.
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Hiring
process starts with identification
of needs for employment. It covers several factors to be
cleared out:
-
Name of the position
- Job Description
- Education / Qualifications / Experience
- Organizational placement ( what function, what grade,
... )
- Costing
- Period of Employment
After all this factors are known, the execution of
hiring process starts in public with advertisement. It can be
outside advertisement ( newspapers, radio, ... ), but
also it can be internal, within the same company, in
order to offer the opportunity to other employees for
potential promotion.
After
the finish of collection of applications, the selection
starts, as a next step of hiring process. All application are carefully collected,
segregated by groups ( invalid application vs. valid ),
further filtered by specific criteria, such as age, if
it is requirement for specific position, education,
different level of experience. In reality it is not
realistic to have more than 20-30% of applications to be
worth considering for next hiring process step, and that step is the
Interview.
Interviews are scheduled so that every candidate arrives
at appointed premises at specific time of a day, in
reserved time window. It is recommended to have pleasant
room available, with comfortable chairs, a pleasant
light and normal ventilation of air. It is not
mandatory, but other elements like snacks and drinks on
table, gentle music in background, flower in the corner
of the room etc. are welcome.
All
this prerequisites are recommended for successful
condition of the interview. After the initial
introduction between interviewee and interviews, the
session begins.
Usually
there are 2-3 interviewers, out of which one is a lead
Interviewer that leads all the hiring process. Normally this
person is a HR person. The other interviewer(s) are more
observers and note keepers, although they also
participate. These interviewers are normally people that
are going to work with potential candidate the most
closely (e.g. Supervisor).
The
lead Interviewer start with opened questions like:
-
Tell us something about yourself, your background,
experience, etc.
- What motivated you to apply to this position?
After this part more closed type of questions comes:
- What would you do in situation XY?
- How do you behave in stress situations?
- What kind a role do you like during the team
activities?
After this part it is recommended, if the candidate so
far satisfied the criteria, to open up more concrete
discussion about specifics of the positions. Interviewer
opens up:
- This position has a role to...
- Basically the description of the job and duties is...
- This position consider work in conditions...
- There are specific rules to be respected, such as...
Now
the feedback is expected from candidate:
- What do you think about this description?
- Can you imagine yourself in that position?
- Are you willing to adopt specific skills through
training?
After this filtering, if the candidate is still with us,
than we can start with additional questions like:
- Tell us your 3 virtues and 3 areas for improvement:
- Where do you see yourself in 3 years?
- What is your expectation regarding income?
- Do you have some restrictions ( health, current
employer, etc. )
- Do you have some questions left to us?
After these closing questions Interviewer thanks to
candidate for his time and effort, while informing him
that the outcome of the interview will be known in a due
time, and that he/she will be informed by phone/mail,
etc.
Of course hiring process scenario can be modified as per needs of
specific position, but also as per need of every
candidate. Some of the require more time ( those with
potential ), some of them less.
During Employment Period apart of Interviews, the
Company can conduct Testing of candidates. This Testing
is done in various areas and requires professional
specialists.
-
Psychometric testing ( Logical test, Social Test )
requires you to hire a professional Psychologist, in
order to have quality profiling.
-
Driving testing is required for Drivers, Sales personnel
and everybody else that drive a company's vehicle.
- Assessment Center is Complex type of testing, covering
a broad range of skills and competencies. It is mostly
designed for Managerial level. For this outsourcing is
needed in form of experienced Consulting Company.
Basically, it is matter of management decision whether
the Company will decide to go or not with various
testing. Mostly they require competent Assessors, who
can be employed within company, for the bigger
companies, while smaller companies will decide to get
this service through outsourcing.
The
final step of the hiring process is decision making
about the most appropriate candidate for advertised
position, based on competences and experience shown by candidates.
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