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Imagine
engine operators on the ship that is cruising at the
seas. They are without any information since they
cannot observe the cruise route. You can say that is
not their business what is the route of ship
mission, what is the final destination, what is the
estimated time travel, ... But still they want to
know where they are heading to and what is their
role on that trip. Engine operators will be
motivated to they part of their job if they know
what is their role in that trip.
The
similar situation is with the employees of any
company. No mater what is their level or sector of
responsibility, they need to know basic of business
course, curent issues, expectations etc. It is not
up to every employee to be informed about every
aspects of the business, but the basic outlines
should be known. Otherwise, rumors and false
information may start to circulate. Also, low moral
and work engagement may appear in condition of
uncertainty and lack of information.
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There
are several solutions for channeling the desired
information to the team. That can be done through
billboard advertisement, company magazine and
intranet or through e-mail communication. One of the
most effective methods is communication through Team
Briefing.
Team
Briefing is formal periodical communication of
important business events and indications that are
supposed to give basic understanding to the
employees about performance of their company. There
are several basic elements of team briefing.
-
Regular
basis team briefings ( weekly, monthly at
specific day and time within week )
-
Written
format of team briefing agenda, topics and
comments
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Team
briefing starts with general company overview
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Update
on function sector overview is following
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Employees
have opportunity to ask the questions and to get
the straight answer to any uncertainty. If the
leader of team briefing is not in position to
give right answer to specific question, his
obligation is to forward the question to
appropriate level. The answer to that question
should be given to employees at next team
briefing or within 48 hours through billboard
posting, if the subject is urgent
-
All
discussed topics are recorded in official team
briefing format
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